Refund policy
The No Hurry Policy (Returns & Refunds)
Hey, take a deep breath. There is absolutely no rush here. We want you to completely love your gear, but if something went a little sideways along the trail, weโre more than happy to help you sort it out. At our own pace, of course.
When We'll Make It Right
Weโll gladly process a refund if:
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The wrong gear arrived: (Hey, sometimes we take the scenic route and mix up a package).
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Something is damaged or defective: (If your item arrived a little bruised up, weโll fix it).
The "No Hurry" Window
Just let us know within 30 days of your purchase date. No pressure, but try not to let it sit too long. When you're ready, drop us a line at support@thenohurryclub.com and weโll get it sorted.
Policy Shifts
Like the weather on a slow hike, this policy might change from time to time without a big announcement. For the most up-to-date version, you can always check back in or ask us nicely at support@thenohurryclub.com.